Transaction Coordinator

The fundamental role of the Transaction Coordinator at The Coley Group is to be a key “Reputation Builder & Protector.” We look to this team member to take extraordinary ownership for managing our listings and helping to develop our marketing content. S/he will be the main point of contact for seller/client inquiries and activities. This person relishes the opportunity to build relationships, manage proven processes, and provide “five-star” client experience. The Transaction Coordinator is deeply committed to supporting the growth of The Coley Group to achieve greater levels of success– to grow her/his skills and to take leadership in their role within the organization.

Salary: $35,000 - $45,000 /year

Job Type: Full-time


Qualifications:

North Carolina Real Estate License (Required)

Real Estate Operations: 2 years+ preferred


What will you do? You will be...

  • The main point of contact handling seller inquiries and calls
  • Respond to all incoming client communications same day within normal business hours
  • Audit all listing files with 95% touches up-to-date, and update our CRM accordingly
  • Foster customer loyalty/referrals through high-quality interaction at each step. Client care and coordination.
  • Keep the lead agent informed regarding problems or issues that have been handled or need support.
  • Manage, initiate, and own the efficiency of systems and task completion
  • Developing and executing event plans along with the Operations Manager


Essential duties and responsibilities

  • Execute and improve upon proven listing process at a high-level
  • Prepare listing presentations, confirm appointments & prepare listing documents
  • Create market analysis for review by lead agent
  • Coordinate Open Houses
  • Provide Five-star client care/relationship management
  • Coordinate preferred vendor/client coordination as applicable
  • Weekly accountability for meeting commitments and goal-setting


Communications/Interactions:

  • Director of Operations – daily
  • Lead Agent – daily
  • Administrative Team – daily
  • Sellers/Vendors – as necessary


Knowledge/Skills:

  • Client care experience required
  • Able to set priorities, plan and organize tasks
  • Strong organizational and follow-through, ownership, and accountability
  • Easily take initiative without direction to do what needs to get done
  • Exceptional attention to detail and accuracy
  • Demonstrate initiative, reliability, and teamwork skills

To Apply:

The Transaction Coordinator is an individual with proven talent for this role. They have experience with providing extraordinary client care & customer service in the real estate industry, with a great attention to detail. A successful candidate will be organized, timely, and will take initiative. If this sounds like you, please send your resume to [email protected] with “TC Application” in the subject line. Applications will be reviewed on a rolling basis.

The Coley Group is an equal opportunity employer. We celebrate, support, and thrive on diversity for the benefit of our employees, clients, and our community.

Are you ready to join our team?


Submit Your Resume
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